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HOTEL OPERATIONS MANAGEMENT
Associate of Science Degree

Program Description
The Associate of Science Degree in Hotel Operations Management teaches all aspects of operating a hotel, from the front desk, housekeeping, and food and beverage operations to human resources and the business and financial aspects. Hotel Operations Managers are also ultimately responsible for ensuring that guests have a positive experience and will want to return. Toward this effort, along with teaching the managerial and organizational skills typical of positions in Hotel Operations Management, the program also focuses on customer service and communications skills needed to be successful in this profession.
 
Degree Requirements
Required General Education   Required Courses for Degree    Print Degree Planner

Career Opportunities
The hospitality industry is one of the fastest growing segments of our economy and employs over 10 million service personnel in the United States alone. The expansion and growth of hotels, food & beverage establishments, tour and travel companies, airlines, tourist attraction facilities, and related services have created vast career opportunities in tourism and hospitality industry and more so in the hotel operations and management field.

The GCC Advantage
GCC's faculty in the Hotel Operations Management program are all former industry professionals with close ties to all the major hotels and restaurants on island. These connections provide GCC students with work experience and practicums that in most cases lead to employment opportunities and careers in this fast-growing industry.

Academic Advising
All students who declare a major are assigned an Academic Advisor. Students are strongly urged to visit your advisor, who can help you draft an educational plan with course sequencing that meets your personal, academic, and career goals.

Student Learning Outcomes
Upon successful completion of the AS in Hotel Operations and Management program, students will be able to:

  • Apply the fundamentals of the requirements for the hotel operations & management program and demonstrate competency in their choice of occupations within the industry.
  • Demonstrate knowledge, skills and attitudes by applying the system approach method to analyze, evaluate, solve, and complete the requirements set by their Practicum experience.
  • Apply the knowledge and skills gained and achieved through the theory and from practical application to gain successful employment in the hospitality industry.
Program Mission
The mission of the Hotel Operations Management program is to teach all aspects of operating a hotel, from the front desk, housekeeping, and food and beverage operations to human resources and business and financial operations, and to teach students the customer service and communications skills required for success in this profession. 

Contact Information
Location: Room 304, Building 300
Phone: 671.735.5629
Hours: 8:00 A.M. – 5:00 P.M.
e-mail:
hospitality.info@guamcc.edu

 
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