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STUDENT SUPPORT SERVICES OFFICE
 
 
Location:  “B” Building
 
Normal Hours of Operation:
Monday-Thursday: 7:00 a.m. - 10:00 p.m.
Friday: 7:00 a.m. - 6:00 p.m.
Saturday: 8:00 a.m. - 12:00 noon
Sunday and Holidays: CLOSED 
 
Summer Hours of Operation
Monday-Friday:  7:00 a.m. – 6:00 p.m.
Weekend and Holidays:  CLOSED
 
Contact Information:
Phone Numbers: 735-5555/6/8
e-mail: studentsupportservices@guamcc.edu

About Student Support Services
The Student Support Services office is designed to maintain a secure, healthy, and skill-based campus community conducive to a positive learning environment for students.

Mission
Student Support Services is committed to providing security, health services, instructional assistance, and other necessary support services to enhance the learning process for faculty and students in the delivery of academic instruction.

Services Provided:

  • IDENTIFICATION CARD: Students, faculty, and staff must have a valid GCC identification card. Students are required to present a college receipt showing proof of registration for the current semester. Students are required to obtain a GCC ID card within two (2) weeks of the current semester.
     
  • PARKING DECALS/PARKING: SUSPENDED UNTIL FURTHER NOTICE.
     
  • NIGHT ADMINISTRATION:The College provides limited after-hour support for students and faculty in the form of night administration, located in Building "B". The Night Administrator is the designated manager of the college during the evening hours and all activities or requests for assistance must be coordinated with the Night Administrator.
     
  • SECURITY SERVICES:  GCC contracts the services of a private security company to provide security on campus.  Security activities are coordinated by Student Support Services. Security personnel are located in Building "B" and their main mission is to protect our GCC Community.  Security also assists students, faculty and staff with traffic control, accidents and incidents that occur on campus. 
     
  • LOST AND FOUND:  Lost & found items are accepted at the Student Support Services Office in Building "B", all items will be logged in. Students, staff, and/or visitors claiming lost & found must present a valid ID and describe the item(s) lost.
     
  • POLICY ON SUBSTANCE ABUSE: NO controlled substance and alcoholic beverages allowed on campus. 
     
  • SMOKE-FREE CAMPUS:  GCC is a TOBACCO FREE (including e-cigarettes!) and BETEL NUT FREE campus based on Board Policy 175. 
  • STUDENT COMPLAINTS: Any complaints regarding students, employees or visitors on campus can be made at the Student Support Services Office during hours of operations.  These complaints could include: harassment, sexual harassment, discrimination, etc.  Complaints will be reviewed by the Associate Dean or Designee and will be processed accordingly.

  • STUDENT CODE OF CONDUCT: GCC has broad responsibilities for the education of the student and the upholding of the College’s behavioral standards, which are considered an integral part of the educational process. GCC expects that each student will obey federal and territorial laws as well as the College’s regulations. Any act that interferes with the rights of others, disrupts or impairs the normal functioning of the College, damages or destroys property, or impairs health or safety is grounds for disciplinary action. Please refer to the Student Handbook.See Student Handbook.
     
  • STUDENT GRIEVANCE PROCEDURE:  Students who encounter problems, which cannot be resolved directly with the College instructor or other personnel involved, or who feel they have been discriminated against on the basis of color, age, sex, national origin, race, religion, sexual orientation, political affiliation or Disability condition. Please refer to the Student Handbook.See Student Handbook.

Policies Regarding Disciplinary Action & Student Rights

  • Non-Discrimination and Affirmative Action
  • Discrimination Complaints
  • Violence in the Workplace
  • Sexual Assault Policy
Evacuation Procedures
Due to numerous circumstances that would be cause for evacuation, it is extremely important that you follow your instructor’s directions for evacuating your building, including where to congregate.  Evacuation maps are located at the entrance/exit of each room. Evacuation Plan

On-Call Substitute
Substitute request must be made 3 days prior to date of Substitute need.  Exceptions are granted for unexpected illness or emergency purposes only.  Substitutes are limited therefore, requests are processed on a first come basis.

Student Success Center
Guam Community College (GCC) continuously seeks to improve support services for our students. A Student Success Center (SSC) is available to students with a current GCC ID.  The SSC is located in the Student Support Services (SSS) Office in Building B.  The SSC is equipped with five computer stations and a printer to accommodate students' needs. The SSC is available on a first come, first served basis.  
 
PERSONNEL:
Michael L. Chan, Ed.D., Dean, Technology and Student Services 
R. Gary Hartz, Associate Dean
Ava Garcia, Program Specialist/Night Administrator
Antonita Cabrito, Support Staff
Irene Santos, Support Staff
Lorraine Hussey, School Aide
Harold Cruz, School Aide
 
Health Center Services
Students are required to get Health Clearance prior to registration.  This Clearance includes the immunization requirements which includes:  Measles, Mumps, Rubella and TB Skin Test. Click on the link above for Health Center hours of operation and more information.